Once your request is submitted via the Book your Party! page, you will receive an email from us within 24 hours to finalize your booking. Once the booking is finalized, you will be required to pay 50% of your party fee up front, and the other 50% of the fee on the day of the party. We accept cash, checks, Venmo, Zelle, Apple Pay, and PayPal.

Our schedule fills up quickly so we always recommend booking at least 3-5 weeks in advance to ensure your requested character, date and time. We will do what we can to accommodate last minute requests (based on availability). Please note that all parties and events are reserved on a "first come, first serve" basis. Your character request is based on availability and is not always guaranteed. 

Our performer will travel up to 30 miles from Ardmore, PA with no travel charge. Any parties located outside the 30-mile radius will require an additional $30 travel fee that will be added to total package price.

We are always adding new and exciting characters to the company! If you request a character that we don't currently have, we may be willing to order them for your event! To ensure your favorite character, we recommend booking your event at least 4 to 6 weeks in advance. Please note that all parties and events are reserved on a "first come, first serve" basis. Your character request is based on availability and is not always guaranteed. 

We can perform in any type of party venue, but please keep in mind that some venues have their own guidelines and restrictions. Please check to see if your venue allows outside entertainment to perform before booking with us.

Outdoor venues are welcome! However, if you are planning an outdoor event, always have a backup plan in case of bad weather. Because of our expensive costumes and wigs, we will not be able to do an outdoor event if the temperature is above 90 degrees or below 50 degrees. We also ask that you provide accommodations for our performer's in the event of bad weather, wind or extreme heat. Character performers require a clean, dry area free of dirt and mud. Please let us know on your reservation form if your event will be outdoors so that we can make proper preparations. 

Second Star Parties and Events is currently a one-woman company, therefore we can only provide one character per each event.

We ask that you please make sure that your performer has a safe place to park at your event. Our performers will do their best to park up the street so that children attending the event do not see them in a car and ruin the magic, but we appreciate having safe and easy access to the event site. If your event takes place in a busy area where no free parking is available, the cost of parking will be added to your package.

Our princesses are not babysitters. The character performer is only responsible for entertaining and engaging the children in party activities. Any behavior or health issues with children must be taken care of by a parent or party host. Good behavior is always encouraged, but it is the responsibility of the child’s parents or party host to monitor and take care of any children who are misbehaving or do not want to participate in the party activities. 

You may cancel your party and receive a full refund 2 or more weeks in advance. You will receive either a 50% refund, or a free reschedule otherwise. Parties that have already been rescheduled will only receive a 50% refund if cancelled at any time.

Yes! Our party packages are designed with about 10-20 small guests (including the birthday child) in mind. This is to ensure that all activities can be carried out within the allotted time, that we have enough materials for all guests at the party, and that every guest at the party has quality time with the princess. With that said, we are happy to accommodate parties and events of any size, and are more than willing to work with you to create a custom party plan that is right for your event. Our performers reserve the right to adjust the party activities if there are more children than noted in the reservation form.

Our performers bring with them everything that is needed to carry out the activities included in your ordered package. Each package is different, so we will bring the appropriate items for each event. If your package includes games/activities, we will bring with us everything needed to carry out these activities. We provide our own storybook for story time, face paints, nail polish, etc. If you have created a custom package, the performer will have any and all items that were requested to complete your event successfully!

Yes. Your children's safety is our top priority, therefore all performers are required to obtain a valid child abuse clearance and go through extensive training prior to performing at parties.

While tips are, of course, never expected, they are always greatly appreciated. You should tip your performer based on your satisfaction of her performance.